Design is all around us, and Experience involves every single touchpoint of the user with the product. To successfully deliver a valuable and satisfying experience the designer must be able to map, analyze and understand every aspect of the problem he’s trying to solve. In the end, for me, Design is all about solving problems: the client’s, the product’s and the user’s problems.
What sometimes may seem to be magic, is actually the result of a very structured process that involves a lot of creative thinking and specific tools.
Below, I list some of them, that I use on my daily basis.